Contact Third-Party Sellers

I want to ask questions on a product that I like to buy, can I contact the seller?

Third-party sellers handle customer service for orders shipped directly from them.

To contact a third-party seller, do one of the following:

• Go to the Shop page and click the third-party seller’s name. Click on “Ask a Question”.
• Go to “My Dashboard”, “Orders” tab, and click Get help with order. Depending on your issue, we’ll help you contact the seller if necessary.

Note: Please give sellers two business days to respond. In most cases, you’ll receive a reply much sooner.