Payment declined, what should I do
Resolve a Declined Payment
If your payment method has been declined, do one of the following:
Confirm your credit card number, expiration date, billing address, and phone number were entered correctly in Your Account.
- Note: The billing address and phone number entered must match those associated with your credit card.
Contact your bank.
- Note: Check with your bank about adjusting daily withdrawal or purchase limits. Payment declines may be due to these limits set by your bank.
